Elevating Hospitality. Maximising Asset Value.
We are Australia's leading partner in developing, managing, and optimising premier accommodation assets.
Discover Our Expertise
Pioneering the Future of Australian Hospitality
Founded on the principle that exceptional guest experiences drive superior returns, HavenStay Management partners with investors and property owners to unlock the full potential of their assets. Our expertise spans the full lifecycle of hospitality management, from boutique city hotels to serene regional retreats.
A Comprehensive Suite of Management Services
Our integrated approach ensures every facet of your asset is managed for peak performance and growth.
Operations Management
Streamlining daily hotel operations, staff recruitment and training, and F&B optimisation to ensure flawless service delivery.
Revenue Optimisation
Utilising dynamic pricing, multi-channel distribution, and market analysis to maximise RevPAR and profitability.
Asset Development & Acquisition
Providing expert guidance from concept creation and project management to due diligence and property acquisition.
Marketing & Branding
Crafting compelling brand identities and executing targeted digital marketing strategies to capture market share.
Guest Experience Design
Curating bespoke guest journeys, implementing loyalty programs, and setting world-class service standards.
Sustainability Consulting
Implementing eco-friendly practices to reduce operational costs and enhance brand reputation with Green Star and NABERS ratings.
Data-Driven Strategy, Sustainable Ethos
Our Technology Stack
We leverage a proprietary suite of tools for real-time analytics, predictive revenue forecasting, and streamlined operations. Our platform integrates seamlessly with leading PMS and OTA systems, providing unparalleled insights.
Commitment to Sustainability
We champion responsible hospitality. Our strategies focus on reducing environmental impact through energy efficiency programs, comprehensive waste reduction initiatives, and forging partnerships with local, sustainable suppliers.
Proven Success in Asset Transformation
The Macquarie Boutique Hotel, Sydney
Challenge: An underperforming asset with low occupancy and a dated guest experience.
Solution: Executed a full rebranding, room refurbishment, and deployed a dynamic revenue strategy.
+45% Increase in RevPAR, +2.5 Point Rise in Guest Review Scores
"HavenStay transformed our property from a liability into a high-yield asset. Their team is second to none." - Liam Fitzgerald, Owner
Macquarie Boutique Hotel
+45% RevPAR, +2.5 Guest Scores
"Transformed our property from a liability into a high-yield asset." - Liam F.
Coastal Sands Resort, Byron Bay
Challenge: High seasonal demand swings and inefficient operational workflows.
Solution: Implemented a new PMS, optimized staffing models, and created off-season marketing campaigns.
+30% Off-Season Occupancy, -15% Operational Costs
"The operational efficiency gains have been remarkable. HavenStay's data-driven approach is a game-changer." - Olivia Chen, General Manager
Coastal Sands Resort
+30% Off-Season Occupancy, -15% Costs
"Operational efficiency gains have been remarkable. A game-changer." - Olivia C.
Meet Our Leadership
Eleanor Vance
Chief Executive Officer
With over 20 years in luxury hotel management across APAC, Eleanor's visionary leadership drives our commitment to excellence and innovation, setting the strategic direction for HavenStay's growth and market impact.
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Ben Carter
Director of Asset Management
Ben is a leading expert in hospitality real estate and investment, responsible for over $300M in successful asset acquisitions and development projects, optimising portfolios for maximum investor returns.
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Let's discuss how we can elevate your hospitality asset. Fill out the form below or contact us directly.
Get in Touch
Email: info@havenstay.com.au
Phone: (02) 8377 0123
Address: Level 5, 2847 Macquarie Street, Sydney, NSW 2000